Clear Competitive Advantages
IRC is the only company in its sector that offers a 24 hour service for standard SeguriNet and BallNett products. Moreover, it is guaranteed all year round, including August and December. This is essential in the construction sector as well as in the sports sector, which are subject to public request for tenders or official competitive games. Even for specific orders in the fishing sector or special protection products, IRC is recognised for its compliance with agreed delivery periods.
It is important to IRC to show customer service as a value and a driving force of the commitment to comply with the delivery terms and the specific services in each sector. IRC‘s customer service has helped the company gain market credibility in the sectors in which it is present. This includes the following:
1 Compliance with the delivery terms.
2 After-sales services.
3 Carriage paid for orders exceeding 1.500€.
4 Immediate delivery of specific products.
5 Adapted delivery to the different work places that need the product.
6 Adjustment to customers’ criteria and requirements.
7 Payment facilities.
8 Correct packing of products.
9 Technical service 24/7.